Emotional intelligence : Achieve With Ease

Emotional Intelligence

Emotional intelligence was made popular by the author Daniel Goleman, however the phrase 'emotional intelligence' was coined in the 1970's by Jack Mayer and Peter Salovey, two psychologist who have contributed an enormous amount to this fascinating field.

Emotional intelligence refers to a set of skills that define how effectively you perceive, understand, reason with, and manage your own and others’ feelings, emotions, and mood state.

Emotions contain valuable information about relationships and about the world around you. Being aware of your own feelings means you have accurate information and being aware of others’ emotions is the key to working with people.

How we feel influences how we think and ultimately how we act. Would you ask your boss for a pay rise when you know they are in a bad mood?! People in a sad or negative mood tend to focus on details and search for errors, whereas, those in a more positive mood are better at generating new ideas and solutions to problems.

Why is emotional intelligence in the workplace so important?

Emotions affect the way people think and therefore the decisions they make. For example:

Not hiring a candidate because 'something just didn't feel right'
Not moving up the ladder because of poor leadership skills
Having stress claims or stress incidents resulting from poor interpersonal skills
Poor morale from low trust in the workplace

By improving skills in emotional intelligence, organisations can significantly improve employee, team and organisational effectiveness. Effective emotional intelligence has been shown to improve important organisational variables such as:

Leadership capability
Employee performance and productivity
Sales revenue
Employee job satisfaction and engagement

EI programmes

The EI model and it's associated development reports that we use provide the most sophisticated and comprehensive assessment of workplace emotional intelligence.

We can offer everything from half day workshops to one or two day programmes. The workshops and coaching programmes aim to leverage emotional intelligence for personal effectiveness which leads to improved performance.

Both the workshops and coaching programmes are tailored to meet the specific needs of the individual and organisation so feel welcome to contact us for a confidential chat.

To give you a snapshot of what can be achieved workshops can look like the following:

Building Personal Resilience – our level of personal resilience is related to our capacity to understand and cope with a range of positive and negative emotions, this workshop will give the 3 C’s Model of Effective Change.
Introduction to Emotional Intelligence – Participants will gain an understanding of what EI actually is. The seven skills of EI are looked at bringing awareness to how emotions affect our language and behaviours.
Leveraging Emotional Intelligence for Personal Effectiveness – How emotional intelligence (EI) underpins effective business relationships and communication. Looks at non verbal cues and how that impacts communication.
Having Crucial Conversations – Communicating with clarity and building trust.
Influencing Others for Success – The psychology of motivation.
Learn a seven step process for motivating yourself and others.
Coaching with Emotional Intelligence – Great questions and developmental techniques for each of the seven skills of EI.
GEMA. Motivate and Move!! – Examine the gap between what motivates people and what they actually experience at work. Harness your energy for positive outcomes.
Work-Life Balance – Using the seven step process to help you gain clarity in work and life. Getting clear on your AUTHENTIC SELF, so that you then know WHAT YOU REALLY WANT.
Build Your Belief Bridge – Goal setting that holds you accountable!
Incorporates your own personal vision and mission statement, the stages of learning and the 80/20 rule.
Our Unconscious Drivers – Values awareness workshop.
Where they come from and how they impact our behaviour (both conscious and unconscious). This can be done to highlight personal values and also help teams understand how to communicate and motivate each other.